Selfridges, Superdry, and Boohoo Group are among the retailers that will now have access to a new fast returns service developed by ZigZag and DHL. The aim of this partnership is to offer customers a convenient and high-quality returns solution. Customers can now return their parcels at any of DHL’s 3,500 ServicePoints nationwide, ensuring a quick turnaround as the returns will be delivered back to the retailers the next day.
One of the advantages of this new service is that returns can be tracked through the DHL Parcel app, providing customers with visibility throughout the process. Retailers can also track returns via ZigZag, allowing them to have full visibility of the returns process.
Al Gerrie, co-founder and CEO of ZigZag, expressed his excitement about the partnership, emphasizing the importance of enhancing the service and choice for customers through strong partnerships. DHL’s reputation for its fast and reliable network makes it an ideal collaborator for ZigZag.
This collaboration between ZigZag and DHL marks a significant development in the e-commerce returns industry. By utilizing DHL’s extensive network and efficient returns handling, retailers can now offer their customers a seamless and convenient returns experience. With returns playing a crucial role in the e-commerce landscape, this partnership aims to meet the increasing demand for fast and reliable returns solutions.
The fast returns service provided by ZigZag and DHL is particularly beneficial for the fashion industry. Fashion retailers often experience high return rates, and being able to process and restock returned items efficiently is vital for their operations. With DHL’s fast turnaround time, retailers can swiftly get goods back on the shelves, minimizing the impact of returns on their inventory management.
Overall, the partnership between ZigZag and DHL marks a significant step forward in improving the e-commerce returns process. By leveraging DHL’s expertise and extensive network, retailers can offer their customers a convenient and efficient returns experience. The ability to track returns and ensure visibility throughout the process instills confidence in both retailers and customers. This collaboration sets a new industry standard and highlights the importance of seamless returns in the ever-growing e-commerce market.
For more information on the partnership between ZigZag and DHL, visit their respective websites:
– ZigZag: https://zigzag.global/
– DHL: https://www.dhl.com/
