Selling – Shipping & Pick up

Customs & Fees

Q1: I Sold a Vehicle and Received a Signed CMR. What’s Next?

A: If you’ve successfully sold a vehicle and obtained a signed CMR-waybill from the buyer, here’s what to do next:

1. Understanding the CMR-Waybill: The CMR-waybill is a shipping document containing essential details about the transported vehicle. The buyer’s signature on the CMR-waybill confirms the delivery.
2. Contact Your Local Government Vehicle Department: To determine the next steps, especially regarding the vehicle de-registration process, get in touch with your local government vehicle department. They can provide guidance on whether the CMR-waybill is required to complete this process.

Connecting with your local vehicle department will help you navigate the necessary steps effectively and ensure a smooth transition in completing the sale of the vehicle.

Q2: Customs Declaration: When and How?

A: As an EU seller, understanding when and how to declare customs is essential:

1. EU to EU Shipments: When shipping from one EU country to another within the list of EU countries, you typically do not require a customs form.
2. Non-EU Shipments: If you’re an EU seller sending an item to a country outside the EU or to an EU territory with a special tax regime, you will need to complete a customs form.

Understanding these guidelines will help you determine when and how to proceed with customs declarations, ensuring a smooth shipping process for your items.

Q3: Navigating Import and Export Restrictions: When to Consider Them

A: Understanding when to consider import or export restrictions is crucial. Here’s a breakdown:

1. Common Goods: For everyday goods like textiles, electronics, handicrafts, and consumer durables, most countries allow both import and export. Note that some countries might impose limits on quantities, such as textiles.
2. Machinery and Equipment: Certain machinery and equipment, even if categorized as collectibles, could require an import license. These licenses establish conditions for the import process.
3. Weapons: Weapons always demand specific licenses for import. Buyers are responsible for confirming whether the import of weaponry auction items is feasible in their country.
4. Negative List: Many countries maintain a negative list of prohibited items for import and export, including protected species and items with cultural heritage significance. Check government websites for these lists.
5. Alcohol Regulations: For items in wine, whisky, and rum & spirits auctions, be aware of additional national regulations concerning alcohol import and export.

To ensure a smooth and compliant import/export process, acquaint yourself with the specific regulations relevant to your items and intended trade destinations. This knowledge will help you navigate any potential restrictions effectively.

Q4: Utilizing ULTIMZ’s IOSS (Tax ID) Number as a Non-EU Professional Seller

A: If you’re a non-EU professional seller, utilizing ULTIMZ’s IOSS (Import Tax ID) number is crucial. Here’s a simplified guide:

1. IOSS Number Sharing: Share ULTIMZ’s IOSS (Import Tax ID) number with your shipping company for relevant orders destined for the EU. You can locate the applicable orders and IOSS number in the order details. Consult your shipping company to determine the precise method of sharing the IOSS number.
2. Orders and IOSS Number: For orders up to €150 being shipped from outside the EU to the EU, professional sellers must provide ULTIMZ’s IOSS (Import Tax ID) number. This number and eligible orders are accessible in the order details. The IOSS is essential for the collection, declaration, and payment of VAT to relevant tax authorities.
3. Avoiding Issues: Sharing the IOSS number is mandatory to prevent complications related to import regulations. Failure to share the IOSS number can lead to potential issues, including double VAT charges for buyers and potential shipping delays.
4. Communication with Shipping Company: Collaborate with your shipping company to determine their requirements for sharing the IOSS number. The IOSS number might also be referred to as the Tax ID or VAT registration number.

By following these steps, you ensure that your shipments comply with regulations, enhance customer satisfaction, and maintain the integrity of your seller account.

Q5: Importance of Providing ULTIMZ’s French VAT or IOSS Numbers as a Non-EU Professional Seller

A: As a non-EU professional seller, understanding the importance of providing ULTIMZ’s French VAT or IOSS numbers is crucial. Here’s why:

1. Compliance with Regulations: Every order destined for France or Monaco requires the inclusion of ULTIMZ’s French VAT or IOSS numbers. This is essential to comply with import regulations and customs guidelines.
2. Order Value Consideration: For orders with final bids equal to or under €150, use ULTIMZ’s IOSS number. Collaborate with your shipping company to determine the appropriate placement of this number.
3. Above €150 Bids: For orders with final bids exceeding €150, employ ULTIMZ’s VAT number. Place this number in Box 44 – Additional Information.

Providing these numbers enables buyers to conveniently settle VAT during checkout, with ULTIMZ taking responsibility for transferring the VAT to relevant tax authorities. This streamlined approach ensures a smooth transaction experience while complying with taxation regulations.

Adhering to these guidelines demonstrates your commitment to compliance and enhances the efficiency and accuracy of cross-border transactions.

Q6: ULTIMZ’s Singapore GST Number and Its Applicability

A: ULTIMZ’s Singapore GST number serves a specific purpose in preventing the double charging of VAT for certain orders. Here’s what you need to know:

1. Purpose of the GST Number: ULTIMZ’s Singapore GST number ensures that Value Added Tax (VAT) isn’t levied twice on eligible orders. This number plays a crucial role in maintaining tax accuracy and avoiding unnecessary charges.
2. Order Page Inclusion: ULTIMZ will provide the GST number on the order page whenever its use becomes necessary. This ensures transparency and ease of application.
3. Relevance to Your Orders: Your order requires the inclusion of the GST number if the following conditions are met:
   • You are a professional seller.
   • The buyer’s location is Singapore.
   • The final bid for the order is S$400 or less.
4. Collaboration with Your Shipping Company: To ensure compliance and accuracy, collaborate with your shipping company. They can guide you on the correct method to add ULTIMZ’s Singapore GST number before proceeding with the shipment.

Incorporating ULTIMZ’s Singapore GST number when needed is an essential practice that contributes to a smooth and transparent transaction process. It helps maintain the integrity of the taxation system while ensuring a seamless experience for both sellers and buyers.

Arranging Pick Up

Q1: Vehicle Pickup by Buyer: What You Need to Know

A: The possibility of the buyer picking up the vehicle you sold depends on various factors, including your country of residence and the buyer’s registration country. Here’s what you need to consider:

1. Country-Specific Considerations: Whether the buyer can pick up the vehicle largely depends on the countries involved. Regulations and requirements can vary significantly between different countries.
2. Buyer’s Responsibility: It’s essential for the buyer to take the initiative and determine if vehicle pickup is feasible. They need to conduct thorough research to find out if it’s allowed based on the specific circumstances.
3. Government Department Inquiry: The buyer should directly contact the relevant government department in their country to inquire about crossing borders with the purchased vehicle. They should seek clear information on whether this is permissible.
4. Local Authorities’ Requirements: If vehicle pickup is indeed possible, the buyer needs to delve further. They must gather details about any requirements set by local authorities. This might include information about insurance, temporary plates, and necessary documentation.
5. Costs Coverage: It’s important to note that the buyer bears the responsibility of covering all costs associated with the pickup process. This includes any expenses related to the pickup, as well as complying with legal and administrative requirements.

While the buyer’s desire to pick up the vehicle is feasible in certain scenarios, it’s crucial for them to navigate the regulations diligently. The process demands their proactive approach in acquiring accurate information and fulfilling any necessary obligations.

Q2: Buyer Pickup Timeline for Sold Vehicle

A: Congratulations on successfully selling your vehicle on ULTIMZ! Here’s what you need to know about the timeline for the buyer to pick up the vehicle:

1. Payment Confirmation: Once we confirm that the buyer’s payment has been received, it’s a good idea to reach out to them promptly. You can initiate contact to discuss the next steps and coordinate the pickup process.
2. Arrange Pickup: Work with the buyer to arrange the pickup of the vehicle. This involves coordinating the date, time, and location that is convenient for both parties.
3. Two-Week Window: The buyer is typically expected to pick up the car or motorcycle within 2 weeks from the auction closing date. This allows a reasonable amount of time for the buyer to make arrangements and complete the pickup process.
4. Effective Communication: Maintain open and clear communication with the buyer throughout this period. Address any questions they may have and ensure that both parties are on the same page regarding the pickup logistics.
5. Flexibility and Cooperation: While a 2-week timeframe is recommended, some situations might warrant a slight extension. It’s important to be understanding and flexible, especially if the buyer encounters unexpected delays.

By staying proactive in communication and cooperation, you can help ensure a smooth and successful pickup process for the buyer of the vehicle you’ve sold.

Q3: Arranging Object Pickup: What You Need to Know

A: Coordinating the pickup of sold objects is an important part of the selling process on ULTIMZ. Here’s a guide on when and how to arrange the pickup of an object:

1. Initial Contact: Once the auction is complete and the buyer’s payment has been received, it’s time to initiate contact with the buyer to arrange the pickup. You can use the order detail page to communicate with the buyer about the collection process.
2. Agreement and Availability: Work together with the buyer to come to an agreement on the date, time, and location for the object pickup. As the seller, you’re required to keep the object available for collection until the buyer has retrieved it.
3. Timely Collection: The buyer is obligated to collect the object in a timely manner. It’s recommended that the buyer collect the object within a reasonable timeframe, typically within 10 days from the auction closing date.
4. Communication Channels: Use the messaging system provided by ULTIMZ to communicate with the buyer regarding pickup details. This ensures that all communication is documented and easily accessible.
5. Buyer’s Responsibility: If a third party is involved in the collection process, it’s the buyer’s responsibility to ensure a smooth and official collection. Always verify the authenticity of the collection arrangement before releasing the object.
6. Flexibility and Solutions: If the buyer initially selected the pickup option but now wishes to arrange for shipment, you can work together to find a solution. Flexibility and cooperation can help meet the buyer’s needs and prevent the loss of a sale.
7. Mediation and Assistance: If the buyer does not respond or fails to collect the object within 10 days, ULTIMZ can step in to mediate and help resolve the situation. Contact ULTIMZ’s support for assistance in such cases.

By following these steps and maintaining clear communication, you can ensure a successful and hassle-free object pickup process for both you and the buyer.

Shipment Preparation

Q1: Why is it important to use registered mail with confirmation of receipt when sending your sold lot to the buyer?

A1: Using registered mail with confirmation of receipt is important because it provides a tracking mechanism and proof of delivery. This ensures that both the seller and the buyer have a record of the shipment’s progress and confirms that the lot has been safely delivered, adding security and transparency to the process.

Q2: What should you do if you believe your lot cannot be sent by registered mail for valid reasons?

A2: If you have valid reasons for not being able to send your lot by registered mail, you may need to provide proof of this. ULTIMZ may request documentation to verify your claim. It’s essential to communicate with ULTIMZ and provide the necessary evidence to support your case.

Q3: Why is proof of delivery important when sending a lot to the buyer?

A3: Proof of delivery, such as the signature for the receipt or the Track & Trace delivery confirmation, is important because it ensures that the buyer has received the lot and confirms its safe arrival. It provides both the seller and the buyer with confidence that the transaction has been successfully completed.

Q4: Why is it recommended to insure your shipment when sending a sold lot?

A4: It’s highly recommended to insure your shipment to safeguard against any damage or loss that might occur during transit. Shipping insurance provides additional protection for both the seller and the buyer, ensuring that they are compensated in case of any unfortunate events during the shipment.

Q5: What should you do to ensure a smooth delivery process for your sold lot?

A5: To ensure a smooth delivery process, you should:

• Use registered mail with confirmation of receipt.
• Provide proof of delivery.
• Consider insuring your shipment.
• Keep track of the shipment’s status.
• Maintain clear communication with the buyer.
• Update the Track & Trace code as needed. By adhering to these guidelines and taking necessary precautions, you can ensure a secure and reliable delivery process for your sold lot.

Q6: What are some important steps to consider when selling a car internationally?

A6: When selling a car internationally, consider the following important steps:

1. Check local regulations in both your country and the buyer’s country.
2. Cancel the car’s registration in your country and return license plates if required.
3. Provide proof of ownership transfer to the buyer.
4. Clarify who will cover paperwork costs for the transfer of ownership.
5. Inform the buyer about their responsibilities regarding import procedures, taxes, and local government requirements.
6. Maintain clear communication with the buyer throughout the process.
7. Consult professional advice if needed, especially for legal and logistical aspects. By following these steps, you can ensure a smooth and compliant international car sale.

Q7: What steps should you take after successfully selling a vehicle on ULTIMZ?

A7: After selling a vehicle on ULTIMZ, take the following steps:

1. Arrange shipping or pickup with the buyer, or specify your arrangements in the lot description.
2. Provide assistance with shipping if necessary, such as obtaining quotes from reputable shipping companies.
3. Gather and provide all relevant vehicle documentation to the buyer.
4. Coordinate the transfer of ownership, following local regulations.
5. Assist the buyer with any questions or concerns they have.
6. Maintain records of all communication and agreements.
7. Be patient and understanding throughout the process. By following these steps, you can ensure a smooth transaction and transfer of ownership.

Q8: What are some steps you can take to ensure a smooth shipping process for the vehicle you’ve sold?

A8: To ensure a smooth shipping process for the vehicle you’ve sold, consider these steps:

1. Prepare the vehicle for pickup in a clean and well-prepared condition.
2. Provide digital copies of vehicle documents to the buyer.
3. Document the vehicle’s condition with clear pictures and videos.
4. Communicate pickup details to the buyer.
5. Offer assistance and support to the buyer throughout the shipping process.
6. Address insurance considerations with the buyer.
7. Maintain communication and provide updates on the shipment’s status.
8. Follow up with the buyer after shipping to confirm safe arrival and offer further assistance if needed.

Q9: Why is it important to provide the buyer with the original vehicle papers when selling a vehicle?

A9: Providing the buyer with the original vehicle papers is important because it is necessary to legally transfer ownership of the vehicle. These documents serve as proof of ownership and are required for the buyer to register the vehicle in their name. It also fulfills legal requirements related to vehicle sales and ownership transfer.

Q10: What are some essential considerations when shipping objects internationally?

A10: When shipping objects internationally, essential considerations include:

1. Understanding country-specific restrictions and regulations.
2. Calculating international shipping costs.
3. Including a clear return address on the shipment.
4. Researching restricted or prohibited goods in both the destination country and with the chosen shipping company.
5. Considering shipping insurance for protection.
6. Providing accurate customs documentation.
7. Properly packing the object for international transit.
8. Maintaining clear communication with the buyer about the shipping process.
9. Being transparent about shipping timeframes and potential duty and tax responsibilities. By addressing these considerations, you can ensure a successful international shipping experience.

Q11: What steps and timelines should you follow when shipping your sold lot?

A11: When shipping your sold lot, follow these steps and timelines:

1. Ship the lot within 3 working days from receiving payment confirmation.
2. Change the status of the lot to ‘Shipped’ in your order sheet.
3. Provide the tracking information (Track & Trace code) on the order sheet.
4. Communicate promptly with the buyer if you encounter any shipping delays.
5. Prevent claims by keeping the buyer informed and avoiding misunderstandings. By adhering to these steps and timelines, you ensure a smooth and reliable shipping process for both you and the buyer.

Q12: Why is it important to research and comply with import and export regulations for your items?

A12: Researching and complying with import and export regulations for your items is important because it ensures legal and hassle-free international trade. Failure to comply with these regulations can result in customs delays, fines, confiscation of goods, and damage to your reputation as a seller. Understanding and adhering to the rules helps protect your interests and those of your buyers.

Shipping Costs

Q1: How can a seller adjust the shipping costs for their lots?

A1: Sellers can adjust the shipping costs for their lots by navigating to the “My offered lots” section and modifying the shipping costs for lots in the “Approved,” “Planned,” or “Auctioned” statuses. However, it’s important to note that once shipping costs are lowered, they cannot be increased to maintain transparency for buyers.

Q2: Can a seller offer combined shipping for multiple objects sold to the same buyer?

A2: Yes, sellers can offer combined shipping for multiple objects sold to the same buyer. ULTIMZ’s system can automatically apply a shipping cost discount for the second (or subsequent) object. Alternatively, sellers can choose to offer free shipping for the second object. This feature streamlines the shipping process and benefits both the seller and the buyer.

Q3: Is it possible to receive advance payment for shipping costs?

A3: No, ULTIMZ does not offer the option for advance payment of shipping costs. Shipping costs are included with the payment for the lot when it is processed. In case of a cancellation, the buyer will receive a refund for both the winning bid amount and the shipping costs. Sellers may initiate an insurance claim with the courier company for any incurred shipping expenses in such cases.

Q4: Who covers the second shipping costs in case of re-shipment?

A4: The responsibility for covering the second shipping costs in case of re-shipment depends on the circumstances:

• If the lot could not be delivered because the buyer wasn’t available to receive it or failed to sign for the delivery, the buyer is responsible for the additional shipping costs.
• If the lot was returned due to an incorrect address provided by the seller or due to an issue with the shipping company, the seller is responsible for the second shipment’s costs. Sellers should cover the expenses for resending the lot to the buyer.

Communication with the buyer is recommended to determine the reason for the item’s return and agree on the appropriate course of action.

Q5: When and how can sellers set accurate shipping costs for their objects?

A5: Sellers can set accurate shipping costs for their objects during the submission process for each item. They can:

• Use smart shipping if available, which automatically calculates shipping costs.
• Set shipping costs manually based on rates from the chosen shipping company, including a packing and handling fee if desired.
• Offer free shipping to attract more bidders.
• Provide the option for local buyers to pick up the item themselves. Accurately setting shipping costs helps ensure transparency and a smooth transaction process for buyers.

Status and Tracking

Q1: How can a seller change the status of their lot?

A1: To update the status of a lot, sellers can follow these simple steps:

• Access the “My sold lots” section in their account.
• Locate the order corresponding to the lot they want to change.
• Click on the order to access its details.
• Inside the order details, find the option labeled ‘Change status’ and select the desired new status for the lot.

Q2: Is it possible to continue using Shippo for shipping on ULTIMZ?

A2: ULTIMZ has discontinued the service of pre-calculated shipping costs provided by Shippo. However, sellers can still use Shippo independently of ULTIMZ by manually creating shipments through Shippo’s platform. This allows sellers to manage their shipping preferences according to their needs.

Q3: How can sellers update tracking codes for their orders?

A3: Sellers can easily update tracking codes for their orders by following these steps:

• Access their account and navigate to the “Orders” section.
• Select the relevant order for which they need to update the tracking code.
• Click on the “Update” option provided for the order.
• Enter or edit the correct Track & Trace code associated with the shipment.

Q4: What should a seller do after receiving a signed CMR-waybill for a sold vehicle?

A4: After receiving a signed CMR-waybill for a sold vehicle, sellers should consider the following steps:

• Recognize the CMR-waybill as proof of delivery for the shipped vehicle.
• Retain a copy of the signed CMR-waybill for their records.
• Check whether the CMR-waybill is required for the vehicle de-registration process in their country.
• Provide any other necessary documentation to the buyer, as required by local regulations.
• Maintain communication with the buyer to ensure a smooth post-delivery experience.

Q5: What is a Track & Trace code, and how is it used for tracking shipments?

A5: A Track & Trace code is a unique identifier assigned to a shipment by a shipping company. It allows buyers to monitor the real-time progress and location of their order during shipping. Buyers can use the code to track their shipment on the shipping company’s website by entering it in the designated field. ULTIMZ uses the tracking information to provide real-time updates to buyers and sellers, schedule payments, offer customer support, and maintain transparency in the shipping process.

Q6: What should sellers do if they’ve shipped an item without a tracking code?

A6: If a seller has shipped an item without a tracking code, they should take the following steps:

• Contact the shipping company they used to request the tracking code.
• Emphasize the importance of having a tracking code for transparency and security.
• If difficulties arise in retrieving the tracking code, reach out to ULTIMZ’s support team for guidance and assistance.
• Understand that utilizing a tracking code is crucial for transparency, trust-building, and accurate payment processing in the shipping process.

These answers provide guidance on various aspects related to changing lot statuses, shipping options, tracking codes, and documentation for vehicle sales.

Insurance

Q1: What are the benefits of shipping with insurance for both sellers and buyers?

A1: Shipping with insurance offers several advantages for both sellers and buyers, including:

• Peace of mind knowing shipments are covered against various risks.
• Financial protection in case of damage, loss, or theft during transit.
• Convenient and straightforward insurance options.
• Comprehensive coverage for a wide range of shipping scenarios.
• Enhanced reliability and confidence in the shipping process.
• Improved customer experience for buyers, assuring them of purchase protection.

Q2: How does shipping insurance work, and why should it be considered?

A2: Shipping insurance provides protection against potential loss, damage, or theft during shipment. It’s recommended to add insurance to shipments as sellers are responsible for missing or damaged packages. Insurance offers peace of mind, financial protection, and helps ensure a hassle-free shipping process.

Q3: What are the options for shipping insurance on ULTIMZ, and how can sellers choose the right one?

A3: ULTIMZ offers two main options for shipping insurance:

• Manual Shipping Insurance: Sellers have control over the shipping process, choose their shipping company, and arrange insurance. It’s important to verify coverage with the chosen shipping company.
• Smart Shipping Insurance: This option provides a pre-filled shipping label at a discounted rate and allows sellers to easily add insurance during or after object submission. The cost is based on the object’s estimated value.

Q4: How much does smart shipping insurance cost, and what does it cover?

A4: Smart shipping insurance costs 1% of the final bid amount or buy now price. It covers theft, loss, or damage from the shipping date until the shipping company marks the object as delivered. It does not cover situations before shipping or after the object is marked as delivered. Duties, taxes, and objects exceeding €10,000 in value are also excluded.

Q5: What is the claim process for smart shipping insurance with XCover?

A5: To file a claim with XCover for smart shipping insurance, follow these steps:

• Log in to your XCover account.
• Select the policy (order) you wish to make a claim for.
• Confirm the reference number (tracking number) and start a new claim.
• Provide required information and supporting documents for your claim.

Claims filed within 7 days of the order being lost, damaged, or stolen during shipping are prioritized for a smoother claims process.

These answers provide information on the benefits of shipping insurance, how it works, available options on ULTIMZ, the cost and coverage of smart shipping insurance, and the claim process with XCover.

Shipping and Delivery Issues

Q1: What should a seller do if the vehicle they sold is damaged during shipping?

A1: If a vehicle you sold is damaged during shipping, you should advise the buyer to open a claim with the shipping company. Assist in providing documentation, such as photos and details of the vehicle’s condition before shipping. Stay in communication with the buyer throughout the claims process. The shipping company will investigate, and if the claim is approved, they will provide compensation based on their insurance policy.

Q2: What should a seller do if the buyer reports damage or loss of an item during shipping?

A2: If the buyer reports damage or loss of an item during shipping, the seller should ensure they have a valid tracking code for the shipment. If the tracking code is incorrect, it can be updated. If the item was insured during shipping, the seller can initiate the insurance claim process. Open communication with the buyer is crucial to address their concerns.

Q3: What should a seller do if an order they shipped gets returned to them?

A3: If an order is returned to the seller, they should first contact the buyer to understand the reasons. The seller should assess who will bear the return shipping costs based on the reason for the return. Working with the buyer to find a mutual solution is recommended. If an agreement can’t be reached, ULTIMZ support can assist in mediating the situation.

Q4: How should a seller handle issues after an order has been delivered?

A4: When issues arise after an order has been delivered, the seller should initiate direct communication with the buyer to understand their concerns. Explore potential solutions with the buyer, such as refunds, replacements, or other arrangements, with their agreement. If a resolution is reached, proceed accordingly. If not, ULTIMZ support can provide assistance in resolving the issue.

Q5: What should a seller do if an object they sold is damaged or stolen before shipping?

A5: If an object is damaged or stolen before shipping, the seller should check if it was insured and whether the insurance covers such incidents. They should contact the buyer immediately to inform them, discuss the issue, and explore potential resolutions. If an agreement can’t be reached, sellers can escalate the matter to ULTIMZ support for assistance.

Q6: How should a seller handle an incorrect shipping address provided by the buyer?

A6: If the buyer provides an incorrect shipping address, the seller should contact the buyer to rectify the issue. Give the buyer 72 hours to respond and correct the address. If the issue persists, the seller can escalate the matter to ULTIMZ support for assistance.

Q7: What is the German Packaging Act, and how does it affect sellers shipping to Germany?

A7: The German Packaging Act (Verpackungsgesetz or VerpackG) imposes obligations on business sellers shipping to German consumers. It aims to promote recycling and reuse of packaging materials. Sellers, including international ones, must comply with the Act, which includes licensing packaging quantities, registering with the LUCID register, and entering dual system information. Non-compliance can result in warnings, fines, and sales prohibition.

Q8: What are the key steps for commercial sellers to comply with the German Packaging Act?

A8: Commercial sellers must:

1. License packaging quantities with a dual system.
2. Register in the “LUCID” register provided by the “Zentrale Stelle Verpackungsregister” (ZSVR) authority.
3. Enter dual system information in the Lucid reporting register of the ZSVR.

Q9: What is the LUCID Packaging Registration, and when does it become effective for sellers?

A9: Effective from July 1, 2022, all business sellers, whether based in Germany or not, must register in the LUCID register if they ship to Germany. This registration is free and requires obtaining a LUCID Packaging Register Number, which is provided by the LUCID Packaging Register.

Q10: What are the consequences of non-compliance with the German Packaging Act for sellers?

A10: Sellers failing to comply with the German Packaging Act may face written warnings, fines (up to €200,000), and sales prohibition. Compliance with registration requirements is essential for all entities classified as “manufacturers” of packaging, including international ULTIMZ sellers.

Q11: How can sellers check their compliance with the German Packaging Act, and what is ULTIMZ’s role in this?

A11: Sellers can visit the Central Packaging Register Office website and contact experts to understand compliance requirements. ULTIMZ requires sellers to share their LUCID ID number for verification to ensure compliance with the Act.

These answers cover various scenarios related to shipping and delivery issues and provide information on compliance with the German Packaging Act for sellers shipping to Germany.